SkyFex Free vs. Pro Feature Comparison
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Features
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SkyFex Free
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SkyFex Pro
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Session time limit
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30 minutes
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Unlimited
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Remote Control
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5 minutes
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Unlimited
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Concurrent Expert logins
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1
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2
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Client Sessions
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1
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3
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Online Chat
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+
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+
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Automatic product updates
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+
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+
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Clipboard Data Exchange
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+
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+
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"Pointer" and "Region Selection"
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+
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+
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Remote Computer SysInfo request
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+
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File Transfer
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+
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E-mail Support
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+
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SkyFex Features
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Remote Desktop View |
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The service provides an ability to see remote computer desktop in real time over secured communication channel.
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Security and Privacy |
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All communication is secured with 128-bit encryption and transmitted over SSL secured HTTPS connection between a computer and SkyFex central server.
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No Software Installation Required |
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Neither expert nor user needs to install software to use SkyFex. Service is web-based application which is delivered by Internet Explorer as ActiveX component. After first service use the service module is cached on the computer and all further service usage will not involve any downloads.
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Firewall/Proxy Transparent |
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The service uses outgoing HTTPS secure connection and does not need to configure the firewall/proxy or NAT settings. The service behaves like regular HTTPS secure web site connection.
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The screen is transmitted in the 16-bit color and data is compressed at maximum rate. That enables comfortable work with any home cable/DSL connections.
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Easy to start by novice users |
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Remote user needs no special knowledge or training to use the service. Following the straightforward expert instructions over the phone or Instant Messenger even a novice user can join assistance session.
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