Information Collection and Use
Information Sharing and Disclosure
Security
Changes to this Privacy Policy
Questions or Suggestions
IP Information Collection and Use Practices
Cookies
Data Storage
Contact Us
Information Collection and Use
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SkyFex collects Individual Identifying Information when user registers its SkyFex Expert account,
or use certain SkyFex products or services, and also when users visits SkyFex pages.
SkyFex may also receive Individual Identifying Information from its business partners.
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When user registers with SkyFex, he will be asked for its name, e-mail address, company,
location and other information. Once user registered with SkyFex and signed in to SkyFex services,
the user is not anonymous to SkyFex anymore.
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SkyFex also automatically receives and records information from user browser including IP address,
browser version, SkyFex cookie information and the pages requested. This information is collected
exclusively for general service usage statistics and is anonymized.
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SkyFex may use the information for several purposes including but not limited to:
customize the advertising and content user sees, fulfill user's requests for certain products
and services, and to contact user with specials and new products.
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SkyFex routinely time-stamps and logs events (like features used, number of participants,
length of SkyFex sessions.) This data is used for accounting/billing purposes as well as
for performance tuning and optimization of the SkyFex services.
Information Sharing and Disclosure
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In general SkyFex will not share its customers Individual Identifying Information with anyone.
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However, SkyFex may only send Individual Identifying Information about its customers to other parties in the following cases:
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SkyFex has user's consent to share the information;
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SkyFex needs to share user information to provide the product or service user requested;
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SkyFex needs to send the information to companies who work on behalf of SkyFex to provide
a product or service to SkyFex customer. (Unless said differently, these companies do not
have any right to use the Individual Identifying Information SkyFex provides to them beyond
what is necessary to assist SkyFex.);
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SkyFex responds to subpoenas, court orders or legal process;
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SkyFex finds that user actions violate SkyFex Terms of Service or other SkyFex usage guidelines
for specific products or services.
Security
SkyFex sessions take place within context of SkyFex proprietary switched communications environment.
With SkyFex, any session information (such as applications, chat, polling data, documents, video, and voice)
provided by participants within a session is never saved on the SkyFex switching platform but is instead instantly
switched between session participants. The SkyFex switching environment is architected similarly to the telephone
switching environment; once the call is over all remnants of the content of that call dissipate, leaving only
a record that a call took place. Further, the only means to participate in a meeting is through the SkyFex
invitation and join process; SkyFex employees can therefore only participate in SkyFex customer sessions when
expressly permitted by SkyFex customer.
- Customer's SkyFex Account Information is password-protected for your privacy and security.
- In certain areas SkyFex uses industry-standard SSL-encryption to protect data transmissions.
- In other areas SkyFex uses proprietary security methods to protect data transmissions.
Changes to this Privacy Policy
If SkyFex changes any of its policies or practices, the updated documents will be published on the website.
Questions or Suggestions
If you have questions or suggestions please send e-mail to  . |
IP Information Collection and Use Practices
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SkyFex receives IP addresses from all users because this information is automatically
reported by your browser each time you view a Web page.
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Customer's IP address is also stored in SkyFex Expert registration databases when user registers its Expert account with SkyFex.
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When a SkyFex Web page is requested and viewed, that the request is logged (including the IP address
of the computer that requested the page).
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IP addresses may be used for various purposes, including to:
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Diagnose service or technology problems reported by SkyFex users or engineers that are associated
with the IP addresses controlled by a specific Web company or ISP.
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Send the most appropriate advertising based on geographic area or information derived from user's IP address.
Many IP addresses are commonly associated with Internet service providers,
universities, or major corporations in specific regions or localities.
Aggregate information derived from IP addresses may also be reported to advertisers.
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Estimate the total number of users visiting SkyFex from specific countries or regions of the world.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier,
that is sent to your browser from a Web site's computers and stored on your computer's hard drive.
Each Web site can send its own cookie to your browser if your browser's preferences allow it,
but (to protect your privacy) your browser only permits a Web site to access the cookies it has
already sent to you, not the cookies sent to you by other sites. Choices about Cookies:
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You can configure your browser to accept all cookies, reject all cookies, or notify you
when a cookie is set. (Each browser is different, so check the "Help" menu of your browser
to learn how to change your cookie preferences.)
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If you reject all cookies, you may not be able to use SkyFex service that require to login
and you may not be able to take full advantage of all offerings.
SkyFex's Practices Regarding Cookies
SkyFex uses its own cookies for a number of purposes, including to:
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Access your information when you "sign in," so that we can provide you with customized content.
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Keep track of preferences you specify while you are using SkyFex's services.
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Display the most appropriate advertising banners, based on your interests and activity on SkyFex.
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Estimate and report our total audience size and traffic.
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Conduct research to improve SkyFex's content and services.
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Require you to re-enter your SkyFex password after a certain period of time has elapsed
to protect you against others accidentally accessing your account contents.
Data Storage
Account Information
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When you register with SkyFex or submit information to SkyFex, a temporary copy of
that information is routinely made to prevent accidental loss of your information
through a computer malfunction or human error.
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SkyFex keeps your account information active in our user registration databases in
order to provide immediate access to your personalization preferences each time you visit SkyFex.
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SkyFex keeps your account information active in our user registration databases in order
to provide immediate access to your personalization preferences each time you visit SkyFex.
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If you ask SkyFex to delete your SkyFex account, in most cases your account will be deactivated
and then deleted from our user registration database in approximately 10 business days
This delay is necessary to discourage users from engaging in fraudulent activity.
Please note that any information that we have copied may remain in back-up storage for some period of
time after your deletion request. This may be the case even though no information about
your account remains in our active user databases.
Servers
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The SkyFex computers (called "servers") that send your Web pages and advertising banners
process and store an enormous amount of information every day. These computer records
are called "log files."
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Log files are used for analysis, research, auditing, and other purposes, as described above.
After this information has been used, it is stored and is inaccessible.
Until the information is stored, your SkyFex ID may remain in our active server log files.
Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings
with this Web site, you can contact
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