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Getting Started with SkyFex Remote Assistant

Get remote pc access and help your clients or customers using our remote support solution immediately!

Please note that you need to get free registration before you start using SkyFex Remote Assistance service. Click New User registration to create new Expert account.

To watch client's remote desktop please follow the next three simple steps:

One! Start remote assistance session.

Open Internet Explorer and go to https://skyfex.com/expert/.

Two! Invite a client.

Ask the client to open Internet Explorer and go to https://skyfex.com/client/. To share desktop the client should give you Client ID number that will appear on the SkyFex page.

Three! Join the client to the remote session.

Enter that ID number into "Client ID" field and click the "Connect Client" button.

Done! Now you see client's computer desktop in real time!

At any time your client can leave assistance session by pressing the "Leave Session" button. You also can disconnect client from the session with "Disconnect Client" button.

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